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Keep the Shine;  It’s Winter Time
November 2, 2017
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SALON INFORMATION

HOURS OF OPERATION

Monday 9am - 8pm

Tuesday 9am - 8pm

Wednesday 9am - 8pm

Thursday 9am - 8pm

Friday 9am - 5pm

Saturday 9am - 4pm

DIRECTIONS

Fresh Salon is located directly off I-485 in the Promenade on Providence shopping center near the Ballantyne area of South Charlotte. Our address is 5349 Ballantyne Commons Pkwy. Suite 800 Charlotte, NC 28277

For questions or help finding us please call 704-841-2100

Directions from Matthews

1. From Downtown Matthews take E. John St. towrds I-485  (go 1.13 miles)

2. Merge onto I-485 W toward Columbia.  (go 4.37 miles)

3. Take the NC-16/Providence Rd exit, EXIT 57  (go 0.3 miles)

4. Turn right onto Providence Rd/NC-16. (go 0.25 miles)

5. Turn left into the Promenade on Providence shopping center. Fresh Salon is located in the heart of the shops next to Portrait Innovations.

Fresh Salon  (704) 841-2100    5349 Ballantyne Commons Pkwy # 800, Charlotte, NC 28277

 

Directions from South Park

1. Start out going southwest on Sharon Rd toward S Park Dr.  (go 0.36 miles)

2. Turn left onto Fairview Rd. (go 2.24 miles)

3. Turn right onto Providence Rd/NC-16.

4. After crossing over Ballantyne Commons Pkwy turn right into the Promenade on Providence shopping center. Fresh Salon is located in the heart of the shops next to Portrait Innovations.

Fresh Salon  (704) 841-2100    5349 Ballantyne Commons Pkwy # 800, Charlotte, NC 28277

 

Directions from Waxhaw

1. From Downtown Waxhaw 

2. From Downtown Waxhaw follow Providence Rd S/NC-16 towards Charlotte (go 7.38 miles)

3. After crossing I-485 turn left into the Promenade on Providence shopping center. Fresh Salon is located in the heart of the shops next to Portrait Innovations.

Fresh Salon  (704) 841-2100    5349 Ballantyne Commons Pkwy # 800, Charlotte, NC 28277

 

 

FAQS

All the answers you may want to know!  

 

Q: What waxing services do you offer?

A: We only offer facial waxing including brow and lip waxing. 

 

Q: Why are there differences in pricing?

A: As a result of their time, performance and education, our Fresh stylists and colorists offer different pricing. While prices vary accordingly, every professional is constantly improving through advanced ongoing education. Regardless of the stylist or colorist you choose, you'll enjoy superior service at every level.

 

Q: What is your late policy?

A: We will always try our best to accommodate you if you’re running behind, stuck in traffic, etc.  It happens, we know! However, your tardiness can affect the remainder of our teams’ day by delaying them for their clients who come in on time.  For this reason, we have set a few general ground rules for such situations. Clients will generally be allowed a 15-minute grace period.  After that time, we will call to check on you.  If you are able to make it in time for your entire service to be completed, great!  If not, you may have to forgo parts of the service in order to keep it in the time allotted for you.  Please, always call if you even think you might be late; we’d rather know as early as possible so we can do our best to fit you in. Again, please remember that your appointments are reserved for you and only you.  These policies allow us the opportunity to alert our standby clients of any openings, therefore allowing us to provide the best service possible.    

 

Q: What's you cancellation and No Show policy?

A: Your appointments are very important to our Fresh Salon team. We hold your appointments just for you and ask that if you must cancel or reschedule any appointment, please provide us with 48-hour notice.  This way our team will be able to adjust their schedules accordingly and accommodate clients on our waiting list.  We do understand that unavoidable issues come up and will do our best to work with you in case of an emergency. If last minute cancellations or ‘no shows’ become a habit, you will be unable to schedule any future appointments without providing a credit card number.  If you then fail to cancel without 48-hour notice or ‘no show’, your card will be charged the full amount of services.

 

Q: How much should I offer in Gratuity?

A: Showing your appreciation is simple and easy. Cash and checks are all gratefully accepted, we also have an ATM in the salon for your convenience. 

 

Q: Do you offer free Wi-fi?

A: To stay connected and to entertain you while you wait we have complimentary wifi available in the salon, ask the front desk team for the password.

 

CLIENT LOVE

 

FACEBOOK REVIEWS           YELP REVIEWS           GOOGLE REVIEWS          YP REVIEWS

 

Talk about history repeating itself, wheeewww!

Long story short, I got a terrrrrrrrible dye job at a salon in my new city of Atlanta. Terrible as in wicked-witch-of-the-west-terrible. I knew I couldn't walk around looking like a wackjob forever so who did I call to save the day? Fresh Salon.

I asked for my favorite stylist Jen who had done my hair previously when I lived in Charlotte. However I was told she was getting married and would not be there. (congrats, Jen!) They recommended Kaia for this delightful job. Thank God for Kaia!

We had a thorough and honest consultation about realistic expectations for my hair. Obviously we wanted to preserve the health of my hair and work on extracting the god awful dye that was killing my soul and my vibe. She did a color correction, highlights and toner today and friends, let me tell you, I am blown away by the results. My hair looks awesome, still feels healthy, and is attractive once again. Sure, it took 3 hours, wasn't cheap, and my scalp is sore but considering how important hair is, it's well worth it. I cannot impress enough how grateful I am to Fresh. Not only is Kaia a miracle worker, but the gals who booked my appt and I checked out with are sweet as can be. I encourage anyone looking for a quality, classy and talented salon, please check out Fresh.

 

Erin K.

 


 

I called Fresh to see if someone could fix my haircolor. I had been to a different salon that botched up my color twice, they did not match my roots to the rest of my hair and left grey hair still showing. I was pretty upset and worried that I would never get my hair back to the color I wanted. I decided to call Fresh because I remember seeing women with great hair walking out of this salon in the past. I was not disapointed. The receptionist on the phone was great. She was sympathetic and set up a consult with Regina the same day. Regina looked at the pictures of the way my hair color used to be and listened to everything I had to say. I decided to go with Regina and I am so glad I did. She is phenomenal. I can't remember the last time my hair color looked this good. My grey is gone and the botched color job is history. My hair looks beautiful. I will be booking color appointments with Regina from now on.

 

La V.

 


 

Fresh is an awesome atmosphere if looking for a new up-beat salon or as a returning client. Cris is who cut my hair, knowing me from a previous salon she knew I can be a hard-to-handle client. As soon as I explained to her what I wanted in my cut, she got it right away (I was very vague) understanding right off the bat. I also told her to do what she wanted but not to cut too much off bc I like my long length. Cris took her time and was very meticulous. She does an amazing blowout on straight hair but also on my natural curly hair. At this time, Cris was training. When her mentor came back around to check my cut, she didn't have to fix a thing. My hair looked beyond amazing once done. Cris is also great with short hair. My mother who has short hair, goes to Cris as well. She is very versatile. Cris is now full swing on the floor and I will be back to her from now on. She has given me one of my best cuts EVER. My cut looks good if I wear my hair straight or curly which is another concern of mine when getting my hair done. Cris is amazing! She is sweet, professional, personable and an outstanding stylist. Telling you, you gotta sit in her chair once. If you do, you will be back again and again. I promise you will not be disappointed. All the interaction I had with the staff at Fresh was pleasant. Two thumbs way up!! Woop Woop Cris!!! Thank you so much!!!

 

Tracy S.

 


 

Great salon! Just moved to the area. I tried two separate salons, and each time I was disappointed. But after my visit today at Fresh Salon, I have no need to worry. The salon is clean, professional, and offers great products. And most importantly, Nikki gave me a great haircut - I walked out a more confident person. Would recommend this salon to anyone.

 

Stacey K.

 


 

I went in this morning, they squeezed me in for an afternoon cut and Tia saved me! I'm new in town and wasn't sure what to think, but the reception was warm and welcoming and atmosphere is modern and clean. My hair was a mess, Tia did a great job on the cut. Gave me a few pointers and tips and some new things to try on my next visit.  I'm so happy I've found a salon in my new city that I love! Can't wait to come back.

 

Abigail V.

 


 

I said "Give me the 80's" and I got it! – I have always had an infatuation with “BIG” hair, now keep in mind I naturally have a head full of hair. Seeing that I had virgin hair for over five years I had decided, back in November, to take the plunge and go even “BIGGER,” take a step back into the eighties, and get a PERM!!! Yes I said it a PERM!! 

I was referred to FRESH SALON after being told "NO PERM FOR YOU" by several hairstylists who were against/ intimidated to give a perm. When I arrived to FRESH I felt like I had arrived to a Destination Getaway Salon and Spa. The establishment is very trendy and unique, clean, well staffed, and I was greeted with a very warm welcome. 

I had never been to Fresh, so by the luck of the draw I was placed with Regina for a consultation. Regina provided a very uplifting consultation with new ideas, techniques, and ways we could make my hair “BIG!” I was so excited about Regina’s suggestions and knowledge on perms that with NO hesitation we moved forward with a perm. I was amazed during the rolling process on her technique, layering methods, and alterations of the sized curlers. In past perms, back in my younger years, one sized curler was used in rows across my head.. Regina, knew exactly what she was doing to achieve the look I wanted. 

Needless to say I have had my perm for 6 months now and it is still just as full and curly as it was when I left the salon. I hate to sound BIG headed, LOL since “BIG HAIR” was what I was going for, but, I seriously get a compliment daily on how lushes and natural my curls look. 

I would recommend Fresh Salon to anyone who is looking to take a step back to the 80’s and go for the BIG HAIR! Ask for Regina too, she was awesome.

 

Amanda S.

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